Traveling Area Manager Multi-Location Support Hero

Location: Based in New Jersey, traveling between 405 Washington St Hoboken NJ, 22 Riverwalk Pl West New York NJ, and 104 Franklin Ave Ridgewood NJ.

Status: Full-Time | Must have reliable transportation

About the Role:

We're looking for a hands-on, high-energy Traveling Area Manager to float between our three scoop shops, jumping in wherever help is needed. Whether it's stepping behind the counter during a rush, coaching a shift lead, or supporting a grand opening or local event, you'll be a key part of keeping our shops running smoothly and our team feeling supported.

What You'll Do:

• Travel between 3 store locations on a rotating or as-needed basis
• Support store managers with daily operations, staffing, and training
• Fill in for leadership gaps (vacations, call-outs, transitions)
• Identify operational inefficiencies and help implement improvements
• Help onboard and train new staff, including instilling Ben & Jerry's brand values
• Ensure each shop delivers consistent, euphoric guest experiences
• Monitor store performance and provide feedback to GMs and upper leadership
• Represent the brand at community events or in-store promotions as needed

What We're Looking For:

• 2+ years of experience in food service or retail management (multi-unit experience a plus!)
• A flexible, roll-up-your-sleeves attitude you're not afraid to scoop ice cream, scrub counters, or lead a team meeting
• Excellent people skills and team leadership experience
• Strong problem-solving and time management abilities
• Reliable transportation and a valid driver's license
• Willingness to work evenings, weekends, and peak seasonal hours

Why Ben & Jerry's?

We're more than just ice cream we're about joy, justice, and building a better community. As a Traveling Area Manager, you'll play a huge part in creating that magic across every shop you touch.