Assistant District Manager (Multi-Unit Operations)

Ben & Jerry's - Hoboken, Ridgewood & Riverwalk, NJ

We are hiring an experienced Assistant District Manager to help lead three high-volume Ben & Jerry's scoop shops in New Jersey. This is a hands-on, multi-unit leadership role for someone who thrives in fast-paced food/retail environments, holds teams accountable, and understands how to drive results through people and process.

This role is not entry-level management. You will be on the floor, in the numbers, and actively developing managers and teams across locations.

Schedule & Work Environment

• Full-time, in-shop role (Spring-Fall peak season)
• 5 long shifts per week (10-11 hours/day)
• Nights, weekends, and holidays required
• Travel between Hoboken, Ridgewood & Riverwalk (mileage reimbursed)

If you're looking for a desk job or a set Monday-Friday schedule, this role will not be the right fit.

Compensation & Benefits

• Salary: $70,000-$75,000
• Health insurance
• Accrued PTO
• Mileage reimbursement between locations
• Clear growth path within a values-driven, multi-unit franchise group

What You'll Be Responsible For

• Supporting daily operations across multiple shops: staffing, scheduling, training, and execution
• Coaching and developing 25-40 team members, including shift leads and managers
• Being hands-on during peak periods, stepping in where support is needed
• Upholding brand standards for customer experience, food safety, cleanliness, and equipment
• Overseeing cake orders, catering, and local events execution
• Managing inventory, labor costs, payroll accuracy, and expense control
• Reviewing reports, identifying issues, and partnering with leadership on solutions

Who We're Looking For

• 2+ years of management experience in food service or retail
  
• (Multi-unit or high-volume experience strongly preferred)
• Proven ability to lead teams, manage performance, and give direct feedback
• Strong organizational and time-management skills across multiple locations
• Comfort working long shifts, being on your feet, and moving between shops
• Reliable transportation and willingness to travel locally
• Values-aligned leader who takes ownership and follows through