Team Member

Company Overview

Ben & Jerry's Scoop Shops are about more than just ice cream. We bring people together through fun flavors, a welcoming atmosphere, and genuine connection with our guests. Every scoop is a chance to brighten someone's day and be part of a brand known for quality, community, and good vibes.

As part of our Scoop Shop crew, you'll join a laid-back, supportive team that values showing up, pitching in, and making work enjoyable for everyone.

The Opportunity

This is a chance to be the face of Ben & Jerry's in your community, serving up ice cream and great experiences in a fast-paced, upbeat environment. You'll build customer service skills, learn how a busy shop runs, and have room to take on more responsibility over time.

If you enjoy working with people, want flexible hours, and like the idea of growing into a trusted go-to person or future leader on the team, this role gives you that path while keeping work fun.

What You'll Do

• Prepare and serve ice cream, shakes, and other treats with accuracy, speed, and a friendly attitude.
• Handle the register, process payments, and manage cash responsibly during your shifts.
• Keep the shop clean, organized, and fully stocked so every guest walks into a great experience.
• Bring positive energy to the team, especially during busy rushes, helping things run smoothly.
• Follow all food safety, sanitation, and cleanliness standards to maintain a safe environment.

What Success Looks Like

• Within your first months, you confidently handle rush periods while maintaining friendly, efficient service.
• Guests regularly leave satisfied, and you contribute to positive feedback about the shop and team.
• You reliably arrive on time, complete assigned tasks, and can be counted on during peak shifts.
• You learn standard shop procedures and can step into different stations as needed with minimal direction.

What We're Looking For

• A positive, people-first attitude and genuine enjoyment of helping customers.
• Dependability: you show up on time, ready to work, and support your teammates.
• Comfort working on your feet in a fast-paced environment and lifting up to 30 lbs as needed.
• Flexible availability, including potential days, nights, weekends, and holidays.

Compensation and Benefits

• $17–$21 per hour (minimum wage plus tips)
• Fun, laid-back team environment with a focus on support and collaboration
• Room to grow with promotion opportunities from within the Scoop Shop team
• Flexible scheduling designed to fit with school, family, or other commitments

How to Apply

If this sounds like the right scoop for you, apply today with your resume or a short note about your experience and availability. We look forward to hearing from you.