Team Member

Company Overview

Ben & Jerry's Scoop Shop is all about serving up joy, one scoop at a time. We believe work should be fun, welcoming, and rooted in values like community, fairness, and inclusivity.

Our team members bring the energy that turns a simple ice cream run into a memorable experience for every guest who walks through the door.

The Opportunity

This role is a chance to get paid to scoop joy (and sprinkles) in a fun, fast-paced environment where your personality and people skills matter as much as your ability to work hard.

If you enjoy working with people, thrive on busy shifts, and want a role where you can grow with the company while being yourself, you’ll feel right at home here.

What You'll Do

• Scoop, serve, and sell Ben & Jerry's ice cream, shakes, and other treats with consistent quality and presentation.
• Deliver fast, friendly, and memorable customer service that keeps guests coming back.
• Operate the point-of-sale system, handle cash and tips accurately, and process transactions efficiently.
• Keep the shop clean, stocked, and organized, from the front counter to the back of house.
• Work as part of a high-energy team to keep service smooth during busy shifts while following all food safety and company standards.

What Success Looks Like

• Within your first few weeks, you confidently scoop, ring up orders, and handle rush periods with a smile.
• Customers regularly leave happy, feel welcomed, and often compliment the service you and the team provide.
• You consistently follow cleanliness and food safety procedures, keeping the shop looking and feeling great.
• Your teammates and supervisors see you as reliable, punctual, and someone who helps keep the energy positive on every shift.

What We're Looking For

• A positive attitude, strong people skills, and a genuine desire to make customers smile.
• Reliability and punctuality—you show up on time, ready to work, and ready to help the team.
• Comfort working in a fast-paced environment, standing for long periods, and lifting up to 30 lbs.
• Flexible availability for days, nights, weekends, and holidays, and a team-first mindset (interest in leadership is a plus, but not required).

Compensation and Benefits

• $20–$24 per hour (including tips)
• Fun, inclusive, and supportive work environment
• Opportunities to grow with the company
• Flexible scheduling

How to Apply

If this sounds like a sweet fit, apply today to join the Ben & Jerry's Scoop Shop team and start scooping joy with us.