Team Member

Company Overview

Ben & Jerry's Scoop Shop serves up more than just ice cream. We’re part of a brand known for great flavors, social responsibility, and creating spaces where everyone feels welcome.

Our shop is a fun, fast-paced, and inclusive place to work, where team members bring joy to our community one scoop at a time.

The Opportunity

As a Team Member, you’ll be the face of Ben & Jerry’s for our guests—scooping ice cream, creating memorable experiences, and helping keep the shop running smoothly during busy shifts.

This role is a great fit if you enjoy working with people, want a flexible job with room to grow, and like being part of a supportive team that works hard and has fun.

What You'll Do

• Provide fast, friendly, and upbeat service that makes every guest feel welcome and taken care of.
• Scoop and serve Ben & Jerry’s ice cream, shakes, and treats with accuracy, speed, and care.
• Operate the POS system, handle cash and card transactions accurately, and follow shop procedures.
• Keep the shop clean, stocked, and organized, including counters, seating areas, and back-of-house.
• Work closely with your teammates to handle rushes, maintain high energy, and meet shop standards.

What Success Looks Like

• Guests consistently leave happy, with positive feedback about their experience and your service.
• You quickly learn our menu, systems, and standards and can handle busy periods with confidence.
• The shop stays clean, well-stocked, and welcoming throughout your shifts.
• You become a reliable team member who shows up on time, communicates clearly, and supports others.

What We're Looking For

• A positive attitude, strong people skills, and genuine enjoyment of interacting with customers.
• Reliability and punctuality—you show up ready to work and support your team.
• Comfort working in a fast-paced environment, on your feet, and occasionally lifting up to 30 lbs.
• Flexible availability, including some days, nights, weekends, and holidays, plus a team-first mindset.

Compensation and Benefits

• $18–$22 per hour (including tips)
• Fun, inclusive, and supportive work environment
• Opportunities to grow with the company
• Flexible scheduling

How to Apply

If this sounds like a sweet fit, apply today to join the Ben & Jerry’s Scoop Shop team.